All non-emergency, interior warranty work is currently suspended due to COVID-19. However, we anticipate resuming interior warranty work on or around June 15, 2020. Please understand that this is a tentative date and is subject to change as we continue to monitor safety conditions due to COVID-19.
New Warranty/Service Requests
We encourage you to submit all warranty requests today for all concerns so that they are properly documented and processed.
Thank you for your patience and understanding during these unprecedented times. Trust that we are fully committed to addressing your warranty concerns as soon as possible.
NOTE: This temporary suspension of warranty work will NOT impact your warranty expiration dates.
During the Week of June 1, our operating hours will be 7AM - 5PM, Monday through Friday.
We're here to help
Home Care Guides
At Heartland, we are proud of our craftsmanship and the quality products we install in your home. When maintained properly, they will function effectively and efficiently. The guides below will help you to protect your home, as well as find out more about the products we used.
Helpful Information
Home Care & Maintenance Guides
These guides are prepared by NVR for our homeowners on how best to care and maintain for your home. Look for the subject that best suits your needs, or download and read through them all.
- Accessories & Options
- Cabinets & Countertops
- Exterior
- Fire Suppression System
- Flooring
- HVAC
- Landscaping
- Mechanical Systems
- Plumbing
- Seasonal Home Care Tips
- Windows & Doors
Helpful Information
Product Specific Information
These guides contain information directly from the manufacturers of the products in your home, inside and out. Here you can find manufacturer warranties as well as specification sheets.
- Accessories & Options
- Appliances
- Cabinets & Countertops
- Exterior
- Fire Suppression System
- Flooring
- HVAC
- Paint
- Mechanical Systems
- Plumbing
- Windows & Doors
Settlement Effective After These Dates
If your settlement date occurred prior to the effective dates given below contact your division office for assistance.
Single Family Home |
|
| SEP 2018 | Non-Veterans Administration Loan |
| JUL 2018 | Non-Veterans Administration Loan |
| FEB 2017 | Non-Veterans Administration Loan |
| MAR 2015 | PWSC Warranty for Veterans Administration Loan |
| JAN 2015 | Non-Veterans Administration Loan |
| OCT 2006 | Non-Veterans Administration Loan |
| MAR 2005 | Veterans Administration Loan |
Condominiums |
|
| MAR 2015 | PWSC Warranty for Veterans Administration Loan |
| MAR 2006 | Veterans Administration Loan |
Get In Touch With Us
Can't Find What You're Looking For?
If you're having trouble locating the information you want - or have questions that require further answers - We're happy to help. Look through the pages linked below, or just give us a call at 855-583-6844.
Heartland Homes an NVR. Inc. Company
