Covid Update

We appreciate your continued patience and cooperation as we are fully committed to addressing your concerns as efficiently as possible. Please note that the safety and well-being of our customers, employees, and trade partners remain our #1 priority. When visiting your home, we will continue to follow all social distancing practices, as well as CDC, state and local guidelines to provide a safe experience.

New Warranty/Service Requests

We encourage you to submit all warranty requests at your earliest opportunity so that they are properly documented and processed. You will be contacted within 2-4 business days for scheduling.

Thank you for your understanding during these challenging times.

Heartland Homes
  • Home Warranties
  • Warranty Requests
  • Troubleshooting
  • Home Care
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We're here to help

Home Care Guides

At Heartland, we are proud of our craftsmanship and the quality products we install in your home. When maintained properly, they will function effectively and efficiently. The guides below will help you to protect your home, as well as find out more about the products we used.

Helpful Information

Home Care & Maintenance Guides

These guides are prepared by NVR for our homeowners on how best to care and maintain for your home. Look for the subject that best suits your needs, or download and read through them all.

  • Accessories & Options
  • Cabinets & Countertops
  • Exterior
  • Fire Suppression System
  • Flooring
  • HVAC
  • Landscaping
  • Mechanical Systems
  • Plumbing
  • Seasonal Home Care Tips
  • Windows & Doors
Download All

Helpful Information

Product Specific Information

These guides contain information directly from the manufacturers of the products in your home, inside and out. Here you can find manufacturer warranties as well as specification sheets.

  • Accessories & Options
  • Appliances
  • Cabinets & Countertops
  • Exterior
  • Fire Suppression System
  • Flooring
  • HVAC
  • Paint
  • Mechanical Systems
  • Plumbing
  • Windows & Doors
Download All

Settlement Effective After These Dates

If your settlement date occurred prior to the effective dates given below contact your division office for assistance.

Single Family Home

SEP 2018 Non-Veterans Administration Loan
JUL 2018 Non-Veterans Administration Loan
FEB 2017 Non-Veterans Administration Loan
MAR 2015 PWSC Warranty for Veterans Administration Loan
JAN 2015 Non-Veterans Administration Loan
OCT 2006 Non-Veterans Administration Loan
MAR 2005 Veterans Administration Loan

Condominiums

MAR 2015 PWSC Warranty for Veterans Administration Loan
MAR 2006 Veterans Administration Loan

Get In Touch With Us

Can't Find What You're Looking For?

If you're having trouble locating the information you want - or have questions that require further answers - We're happy to help. Look through the pages linked below, or just give us a call at 855-583-6844.

Warranty Requests Recall Notices
  • Home Warranties
  • Warranty Requests
  • Troubleshooting
  • Recall Notices
  • Home Care
  • Emergencies
  • COVID-19

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Heartland Homes an NVR. Inc. Company
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  • Terms and Conditions
  • State Licensing Information

Covid Update

Home Care Customers,


We appreciate your continued patience and cooperation as we are fully committed to addressing your concerns as efficiently as possible. Please note that the safety and well-being of our customers, employees, and trade partners remain our #1 priority. When visiting your home, we will continue to follow all social distancing practices, as well as CDC, state and local guidelines to provide a safe experience.

New Warranty/Service Requests

We encourage you to submit all warranty requests at your earliest opportunity so that they are properly documented and processed. You will be contacted within 2-4 business days for scheduling.

Thank you for your understanding during these challenging times.


- Your Customer Care Team