Warranty Request Submission will be down for maintenance from 5:00 PM EST Friday (1/24) until 9:00 AM Saturday (1/25). We apologize for any inconvenience.

What to do in case of emergency

Home Owner Actions

A warranty emergency is a situation in the home when there is potential for harm to the homeowner or significant damage to the property.

If you have a warranty emergency during business hours (Mon - Thur 7am to 9pm EST, Fri 7am to 7pm EST), call our office at 855-583-6844 immediately.

If you experience a warranty emergency outside of our operating hours, select a Possible Emergency from the left to see our recommended procedures for that situation.

Potential Emergencies

Get In Touch With Us

Can't Find What You're Looking For?

If you're having trouble locating the information you want - or have questions that require further answers - We're happy to help. Look through the pages linked below, or just give us a call at 855-583-6844.


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