All non-emergency, interior warranty work is currently suspended due to COVID-19. However, we anticipate resuming interior warranty work on or around June 15, 2020. Please understand that this is a tentative date and is subject to change as we continue to monitor safety conditions due to COVID-19.
New Warranty/Service Requests
We encourage you to submit all warranty requests today for all concerns so that they are properly documented and processed.
Thank you for your patience and understanding during these unprecedented times. Trust that we are fully committed to addressing your warranty concerns as soon as possible.
NOTE: This temporary suspension of warranty work will NOT impact your warranty expiration dates.
During the Week of June 1, our operating hours will be 7AM - 5PM, Monday through Friday.
We're Here to Help
Recall Notices
Below is a list of any recalls that we are currently aware of.
If you have a question about these during business hours (Mon - Thur 7am to 9pm EST, Fri 7am to 7pm EST), call our office at 855-583-6844.
Type of Recall
GE Harmony Clothes Washer Recall
Information
GE has announced a voluntary recall on select GE Harmony Clothes Washers produced from 2003-2011. Please contact GE directly to detirmine if your unit is effected.
Contact
GE Recall Hotline: 877-830-9732.
Monday-Fridday 8 am - 5 pm ET
Get In Touch With Us
Can't Find What You're Looking For?
If you're having trouble locating the information you want - or have questions that require further answers - We're happy to help. Look through the pages linked below, or just give us a call at 855-583-6844.
Heartland Homes an NVR. Inc. Company
